why not?
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How many different kinds of business can benefit from secret shopping their people? Well all of them of course. Every business has to be sold well. Every business has customers who need to feel well taken care of. Even secret shopping companies need to secret shop their staff. How can you monitor compliance to policy, strategy and tactic if you don’t know who is saying and doing what? How can you move your sales and customer service levels higher if there is no measuring of standards and no way to raise standards? Writing a secret shopping blob or a mystery shopping blog is an interesting way to consider the details and the big issues involved in making a mystery shopping or secret shopping program work. If you are not shopping your employees, you should start finding a way to get it done.
Bye for now, Tron
Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.
