Role Playing With The Stores

We role-play to get better at what we do. Many places people work use role-playing as a tool in sales and customer service. It helps you work on what is lacking and improve what is already working. A lot of the storage facilities we work with use our Role Play Help Line to improve their employee’s skills. This not only helps the employee to better him or herself but also at the same time makes the facility more money. By having a more productive employee they in turn make more money. It also can be used as a refresher tool. I had a lady from one store I talked to said she was a pro or had been there for a long time, but through the course of the role play call she did miss an item. When I brought it to her attention she was like thank you for pointing that out! She even said she had been doing this for some time now she still manages to miss something sometimes. She was so used to saying what she had been saying for so long she had missed an important item until I brought it to her attention. So working through the helpline has helped lots of people become better storage sellers!!