Right-sizing

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Welcome to the secret shopping blog, where we keep a diary of our experience in the world of secret shopping and mystery shopping.

A few pink slips flew today. Luckily, I was not on the receiving end. Business as a whole has been steady, but mostly work has been down a little. It didn’t feel like we were working as a team. It seems to me that we are making an effort to consolidate our work force. Instead of many people having a little slice of pie (aka work), we will now try less people with bigger slices. In theory it should work out just fine.

We were faced with less people available to work a couple of months ago. At that time our Secret Shopping Department ran on about 1 to 1.5 people as compared to the 3 that we have now. (myself being one) It was tough, but the other departments were patient and very helpful during this time. I was relatively new and just plugged along with the work that I knew how to do. For the other things I didn’t know how to do, I picked up the phone and dialed a co-worker/new mom for help. She even cut her maternity leave way short to compensate for our other lost co-worker. It all worked out, the month came to an end and I was just about one week behind. But when the whole situation was finished, it let our director see that the department really ran pretty well on fewer people. Less people = less overhead.

Again we are down one body, but now it is a good thing. We are poised and ready for action. It was time for a change not only of personnel, but of day to day operations. Some things will be revamped, other things merged and even more things streamlined. Sort of like a spring cleaning but in the summer. And the thing about spring cleaning is that you hate to do it, but when it is done everything looks and smells so much nicer.

I’ll keep you updated on the results of our right-sizing, so stay tuned.

Thanks,

Natalie

“The best way to make your dreams come true is to wake up.”
Paul Valery

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.