Review of Price Stalls
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Okay, let’s review these price stalls because you’ve got to use them verbatim until you really learn them. Don’t just try them in your own words to begin with or you’ll end up saying something like, “Let me pull my price, and while I’m loaded, tell me let you something!” You can imagine the kind of reaction you might get to that!
It just won’t work to try to put these price stalls in your own words right away, so let’s not do that. Use them verbatim. “Let me pull up my price screen; and while that’s loading, let me tell you a little bit about us.” “In order for me to quote you the right price, let me just ask you a few questions.” “A lot goes into the price of a storage unit, and let me tell you what you get for your money here.” “Since availability affects pricing, tell me how soon you’re going to need a unit and I’ll see what I have available.” “Sure I can help you with that, how soon will you need your unit?”
This how you allow the caller to allow you get some agreement, to let you build some value before you give price. Because most people have no idea what a storage unit costs. Cost should be the last thing you discuss whenever possible. Whether it costs a dollar or hundred dollars, it costs more than storing in their Uncle’s attic for free, and that makes it seem expensive to first time storage customers.
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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.
