Peer reviews

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One thing we are developing as an off-shoot of our secret shopping service is a peer reveiw process. Some people call it an 360 degree review. We are playing with a version of a peer review that will allow everyone in our company to reveiw every other person through a serious of questions and surveys. The person being reviewed will have a chance to see how they rated to give them a chance to improve any areas they are challenged in and to continue to do well in the areas that they are already good at.

We’ll let you know how things develop. If you are not doing some sort of a peer review in addition to your secret shopping efforts, you are missing ways to help people clarify their thinking as to what their jobs really are and how they are really doing.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.