Mystery Shopping Providers FAQ

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Association of Mystery Shopping Providers is one of the largest in the world. It serves as a complete resource for businesses and shoppers in the undisclosed shopping industry.

Certification – FAQS

Following are the answers to some commonly asked questions regarding the certification courses offered by the trade association.

• Who considers taking up a certification course – All shoppers interested in unknown shopping and education related to the same, consider MSPA certification courses. Anonymous shopping education has been ignored for years and this is the main reason why MSPA has come up with a two-level certification program to help mystery shoppers gain knowledge about the covert shopping industry.
• How important is a MSPA Certification- It is up to the candidate to decide what he or she intends to gain out of the MSPA certification courses. MSPA represents more than 250 mystery companies worldwide. Although it does not guarantee jobs to the certified individuals, it does place their names on its database so that the companies can approach them when required. Moreover, most companies would not hire a person unless he is properly qualified for the job. So it is better to do a mystery shopping providers course than overlook its importance.
• What kinds of courses does MSPA offer – There are mainly two types of courses- Silver Certification course and Gold Certification course. Silver certification course is offered online and can be taken by anyone around the world. The course offers the basic skills that ensure that the person gains proper fundamental understanding of the undisclosed shopping industry. The course is based on a read, comprehend and follow directions format. On successful completion of the course, MSPA awards the individual with Silver Certification.
  If an individual intends to go in for Gold Certification then he or she would need to hold Silver Certification first. A Gold Certification course allows the individual to attend workshops that helps him or her understand the more important aspects of anonymous shopping. The candidate learns much through live workshops which are attended by several other shoppers and even owners. The Gold Certification course is also available on DVD. So individuals who cannot access the workshops can still become Gold Certified.
  All you need to have is a computer and Internet accessibility and gaining a mystery shopping providers certification would not be a problem at all.
• Does MSPA Certification guarantee more work – No. However, the certification program does provide you an edge over other shoppers who might not hold the certification.
• How one can benefit through a MSPA Certification program – The MSPA Certification program helps all those who are already   working as mystery shoppers and also those who are relatively new to the industry. It helps them gain the required knowledge and understand the in and outs of undisclosed shopping industry. Moreover, a person who holds a certification automatically sets himself or herself apart from the one who does not.
• Does the MSPA course material change often- Yes, it does. The MSPA course material and test content change frequently. This is to keep it up to date with the ever-evolving mystery shopping industry.
• How known is a mystery shopping providers certification course-
  The MSPA Certification courses are known to all the members of the association. Moreover, the association is also being used as a resource both by businesses and shoppers to locate mystery shopping providers for their business needs. However, one needs to know that all companies are not members of the MSPA. So a business that is not a member of the MSPA might not know about these certification courses. 

 

Once you are MSPA certified, all you need to do is to email the various companies and tell them about your certification. They would contact you for your association of mystery shopping providers certification number and other personal details to verify your status.

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.