look in the mirror

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Welcome to the secret shopping blog, our diary of secret shopping trends and the secret shopping business.

I got my review today form our 360 degree assessment. This is a form of secret shopping that is a little like a secret Santa. You know what was said about you and how you were rates, only you don’t know who it came from.

There were some good observations. In general it looks like I could be better at motivating employees and giving them better structure when it comes to policies and enforcing rules. These are things that I would like to be better at, too.

It also seems I am perceived as being good at taking care of our customers, communicating and listening and being respectful of people. That isn’t so bad.

How do you think your peers would rate you on how you approach your job and the people you work with?

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.