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In Other Words, Peace of Mind

  • Compiled and written by Natalie Thomas, ultimate secret shopper.
    Welcome to PhoneSmart’s self storage blog, a diary of the self storage industry.
    Security is a major factor when storing. It is important to let each customer know about some of the features and benefits of your property. It also helps build value and lets the customer know what all goes into pricing a storage unit.
    Here are some phrases that deal with security/peace of mind:

    Full protection
    Total security
    Total privacy
    Secluded
    Safe
    A haven of ….
    Shelters you from …
    Insulates you …
    Guards you against …
    Your assurance of …
    Puts your mind at ease
    Saves you needless worry
    Protects you
    You won’t lose any more sleep over …
    Relax!
    Take it easy!
    Takes care of itself
    Sleep secure
    You can rest easy
    You can depend on …
    You can count on …
    You can rely on …
    Protects your valuable ______
    Protects your investment
    Lets you forget about …
    _________ with confidence.

    Try some of these phrases in your interaction with customers. Some may not apply to your site, but I bet there is a couple in the list that would apply. Don’t forget to offer a site visit so the customer can see for themselves how clean and nice your facility is. Seeing is believing when it comes to storage.

    Storage Concierge Self Storage in Kansas
    Storage Concierge Self Storage in Kentucky
    Storage Concierge Self Storage in Louisiana

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    Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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