I Am A Secret Shopper!

When people ask what I do for a living, I grin. Then, I respond that I am a secret shopper. That’s when they grin. A lot of people have heard about the secret shopping and mystery shopping industry, but few know the ins and outs of the business.

PhoneSmart’s secret shopping business relates to self storage, apartment, senior living and assisted living. But, you can find business’s that specialize or that generalize different jobs that will be secret shops. For instance, some secret shopping businesses will shop any and all kinds of jobs, while some specialize in a certain type of industry. We believe that it is best for us to narrow down the types of job fields we accept. That way we can be knowledgeable in all aspects of that industry and be focused on the task at hand. We thoroughly train and monitor our evaluators so that the end result is a high standard of excellence. Our callers represent a wide slice of the population and include ethnic diversity, and different voices. Make sure your secret shopping company is a good fit for your business, and don’t forget to “shop around.”