12 powerful selling tips

Welcome to the secret shopping blog, where we watch the world of secret shopping and mystery shopping.

Here are a few things to consider as you fine-tune your expectations and evaluatinos…

12 Powerful & Positive
Steps to Selling

 Listen to Prospect – you won’t have the right answers unless the client helps you w/it.
 Features are important, but stress benefits. (I know we repeat most of the same things a hundred times a day – but it’s the 1st time your client has heard this and some of it is not self-explanatory).
 Know all possible applications of your product – this shows them we can do the job. (Example; drive-up access as opposed to inside storage, how to take advantage of drop shipped delivery, etc).
 You must firmly believe that our company provides the best service, best value, and best customization and has a stellar reputation. (All of these things apply to our company).
 Don’t assume – ask all the questions (all the way to the credit card, no matter what negative feedback we think we’re getting).
 You cannot force a prospect to do anything. When you try to force, YOU LOSE! This is a good time to find all areas of agreement and highlight potential solutions.
 Verify your information – just because they sound interested doesn’t mean they are. (Same as getting agreement).
 When you’re verifying information, never sound the same twice. (Put a new twist on the benefits you previously mentioned).
 Don’t think a negative response is a MAJOR ROADBLOCK. This is the time to shower them with all of our benefits.
 Be their partner, not just another vendor.
 No one can guarantee success! You can only deserve it, and you deserve it by:
 Accurately identifying the opportunity to help the caller and take active steps to move the relationship closer to the point where we can be of help to them.
 Deserve it by focusing on finding situations where you honestly believe you can add value and then deliver on that value. (Remember we must close the sale to get the chance to produce).
 Closing sales means building relationships.

good luck and good selling, Tron

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Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

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